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Primary Care

Where hope comes alive with better healthcare:

  • Sport physical

  • Occupational Exams

  • STD Screening

  • HIV Testing and PrEP

  • Tuberculosis Test (TB)

  • Pregnancy Test

  • Drug Screening

  • Minor Illness or Chronic Condition 

  • Routine Screening

  • Medication Management

  • Adult Wellness Visits

  • Women's Health

  • Lab Services

  • Preventative Health Services 

Substance Use

River Region Human Services (RRHS) offers a full range of substance use treatment services that include:

  • Pregnant and Postpartum Women Program (PPW)

  • Residential

  • Outpatient

  • Next Step DUI Program

  • MAT (Medication Assisted Treatment)

    • methadone, suboxone, subutex, vivitrol

  • Matrix Program

Primary Care
Substance Use

Free residential services offered for
eligible individuals 


Residential services are offered to individuals seeking treatment for substance use and co-occurring disorders.


Residential treatment provides care and administers a specialized treatment plan in a structured environment, 24 hours a day. Clients in residential treatment are able to dedicate their total efforts to recovery for the prescribed treatment duration.

Ongoing progress assessments and treatment adjustments can be made, including an extension of treatment duration. 

Program within Residential


Next Step DUI Program

The Next Step DUI program provides outpatient drug and alcohol treatment to persons charged with DUI. Successful completion allows participants to obtain or retain their driver’s licenses.

Next Step DUI Program

Medication Assisted Treatment

RRHS offers medication-assisted treatment services, including methadone, suboxone, subutex and vivitrol, to individuals experiencing opioid and alcohol dependency.

These services include group and individual therapy, substance use education, mental health services and referrals for medical services. 


Mental Health

Mental health programs include group and individual counseling, psychotherapy, referral linkage and supportive counseling.

  • Psychiatric Evaluation and Medication Management

  • Adolescent and Adult Assessments

  • Social Skills Development and Group Therapy

  • Individual and Family Therapy for Children, Adolescents and Adults

  • Primary Care Health Service

  • Medication Assisted Treatment (Methadone, Suboxone, Subutex, Vivitrol)

  • Case Management

  • Outpatient Substance Use Treatment

  • Inpatient Residential Treatment for Substance Use and Co-occurring Disorders

Medical AT
Mental Health

Supportive & Transitional Housing

RRHS offers supportive and transitional housing to those that are homeless due to incarceration, substance use, mental illness or HIV/AIDS.

Andy's Place

Andy's Place offers supportive housing for homeless individuals whose displacement is associated with substance use disorders, mental illness and HIV/AIDS. Residents  receive life-skills training and recovery-planning, inclusive of linkage to partner-agencies who assist with budgeting, employment services, GED completion, permanent-housing and more. Our goal is to assist our clients to become positive, healthy, productive, income-earning members of the community. 

Supp & Trans Housing

HIV/AIDS Prevention, Education, Intervention and Testing

Services include:

  • Free and confidential HIV/AIDS 

  • Pre- and post-test counseling

  • Risk reduction assessments

  • HIV/AIDS educational classes on-site and via our mobile testing unit

Mobile Unit

The mobile unit provides free and confidential HIV/AIDS testing, condoms and literature at various locations.  If interested in receiving an HIV test, please call (904) 874-2027. 

Times and locations vary. If interested in reserving the mobile unit for participation at an event, please call

(904) 745-3063


(904) 874-2027

Prevention Outreach and Navigation of Services (PONS)

PRIME for Life (PFL) is designed for people who might make high-risk choices and helps them learn to reduce their risks of alcohol and drug-related problems throughout life.

RESPECT is an individual-level, client-focused, HIV prevention intervention, consisting of two brief counseling sessions.

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HIV/AIDS Serivces
Texting on Mobile Phone

Youth Behavioral Health

The Youth Behavioral Health program encompasses mental health counseling and case management services for children and adolescents ages 10-17 years. Program services are individualized, and a treatment plan is developed with each new admission based upon the presenting needs as determined during the assessment and the completion of a comprehensive biopsychosocial evaluation. Each participant is actively engaged in the course of their treatment, with input from their family to provide a holistic approach to care.


Individual, family, and group counseling are provided by appointment on Tuesdays and Thursdays from

3:00 p.m. - 5:00 p.m. at the Kennedy Community Center located at 1133 Ionia St. Case management services will also be provided to connect youth and their families with community resources.


MATRIX Program

The MATRIX House Treatment Program is a secure correctional substance use disorder treatment program for individuals serving a jail sentence for non-violent, drug-related offenses.

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Crisis Support and Resources

Help is available

If you are experiencing a life-threatening emergency dial 911

For those experiencing a crisis who are 26 years old or older, Jacksonville Sheriff’s Office will dispatch a Crisis Intervention Trained (CIT) Officer and a certified mental health clinician to provide immediate on-scene support.


Need Support Now?

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat


988 offers 24/7 call, text and chat access to trained crisis counselors who can help people struggling with suicidal thoughts, substance use, mental health crisis, or any other kind of emotional distress.

Veterans Crisis Line dial 988 then press 1 or text 838255


Child and Adolescent Crisis Support Services

The Child Guidance Center Rapid Response Team intervenes during critical and emotionally taxing periods in which children or adolescents under the age of 25 present a danger to themselves and/or to others. Crisis intervention is provided to children and adolescents up to age 25. If you are seeking help for a child or adolescent that is in mental health crisis, contact (904) 982-4911 for assistance. 



Domestic Violence Help

Hubbard House 24/7 Confidential Hotline:  (904) 354-3114  or text: (904) 210-3698

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