A History of Service to Jacksonville, FL Families
River Region Human Services, Inc. (RRHS) began in 1972 as a private, non-profit 501-(c)-3 corporation, to provide a complete range of substance abuse prevention, intervention, and treatment services for persons living in Baker, Clay, Duval, Nassau, and St. Johns counties. RRHS has been licensed by the Department of Children and Family Services since incorporation, and is registered with the Secretary of State and the City of Jacksonville as a charitable organization.
River Region’s origins can be traced to the late 1960s. Housed in a hotel near the old train station in Jacksonville, the Life Drug Treatment Program provided prevention services and residential, outpatient and methadone treatment to the community. In 1972, 21 different substance abuse programs in the Jacksonville area were combined into one agency and the Jacksonville Drug Abuse Program (later River Region Human Services) was established. Federal grants provided most of the funding needed to operate the agency; however, the City of Jacksonville also invested in the drug and alcohol treatment and prevention services.
Today, River Region has a team of professionals dedicated to the support of individuals and families in the community. Led by our volunteer board of directors, River Region has an active quality improvement system and is constantly seeking ways to deliver services more efficiently and with better outcomes.
More Than 40 Years of Caring
One of the keys to our success is our flexibility to meet the changing needs of our community. We work together with other community agencies and healthcare providers to care for people in need. River Region has had seven CARF accredited programs since 1993. Each re-accreditation period, we have been given the highest level of accreditation achievable.
Nationally Recognized Programs
River Region has a Continuous Quality Improvement program that has been honored by the nationally-recognized Robert Wood Johnson Foundation, STAR-SI, and NIATx programs. In 1998, RRHS was recognized at the federal level for developing a program that later became a national AIDS Outreach model. RRHS also received the Florida Alcohol and Drug Abuse Association’s Best Practices Award in 2004. Most notably, in 2008, Ryan White clients in the city rated RRHS at the top in cultural competency, ease in using services, and effectiveness.