Around The River
March 2019


April 4, 2019 – 12:00 pm – 12:30 pm – Lunch & LearnUnderstanding Credit. Sponsored by BB&T. Carmichael Employee break room.

April 5, 2019 – 8:00 am – 6:30 pm – Customer Service Training – Carmichael Boardroom 162 (see HR Corner for details)

May 1, 2019 – 12:00 pmAgency-Wide Open House at Carmichael  — Departmental Registration for Tabling, click here: 

May 16, 2019 – 6:30 pmMatrix House Commencement – Fraternal Order of Police on Beach Blvd.

September 25, 2019 – 12:00 pmRecovery and Beyond Luncheon. Keynote: Dr. Lucille O’Neal (Mother of Shaquille O’Neal). Schultz Center


March Birthdays

5th – Dr. Alvin Davis

22nd – Benjamin Allender

22nd – Jeremy Zimmerman

23rd – James Rentz

24th – Danielle Burden

26th – Tyra Wilkerson

27th – Joy Templeman

30th – Melissa Daniels

30th – Scott Shumway

Council Member Bill Gulliford Visits DWC

Jacksonville City Council Member Bill Gulliford visited River Region's Derya Williams Campus (DWC) on Monday, March 4, 2019 to learn more about RRHS' programs. This was followed the next day by a 1-on-1 meeting with CEO Dowdy to discuss the American opioid epidemic and strategic planning.

RRHS Hosts Community Forum

In preparation for the Pregnant and Postpartum Women program, RRHS hosted a community forum for stakeholders to ask questions about elements of the new program.

Joyce Morgan's Community Town Hall

Each month, RRHS' communications department presents upcoming events and program information at Joyce Morgan's monthly Town Hall meeting. The next meeting is scheduled for Monday, March 25, 2019 at 6:00 p.m. at Terry Parker High School.

24/7 Dads Presentation

RRHS supports the efforts of New Town Success Zone's 24/7 DAD program. RRHS hosted a presentation of services during a 24/7 DAD meeting in February.

CLIMB Community Forum

Community Leaders Igniting Mobility (CLIMB) hosted a community forum with a night of dinner and discussion on Thursday, February 28, 2019 at the Regency Mall from 6:30 - 8:00 pm. RRHS was present to participate and inform community members of agency services.

CARF Workshop

In March of 2019, key RRHS personnel received CARF training in Orlando, FL. This Month, the agency will begin a year-long process of preparing documentation for the 1,800+ standards for the 2020 survey. Leading this process is Stephanie Bosh, Kristen Smith, Loretta Harris, and Dr. Alvin Davis

Non-Profit Center

RRHS is committed to developing employee talent. Team members are actively engaged in professional development (PD). This month, staff attended three PD sessions; Coaching and Delivering Feedback, Risk Management, and the Five Behaviors of a Cohesive Team.

Credible Training

Continuing on the theme of professional development (PD), team members attended Credible training in Crystal City, Virginia in February. RRHS is now hosting a series of workshops to build the capacity of all staff members to ensure consistency throughout the agency.

PPW Grand Opening

Attended by numerous community partners, RRHS' Pregnant and Postpartum Women's program had its grand opening ceremony on March 13, 2019.

River Region Loses a Legend

On Wednesday, February 27, 2019, former River Region Chief Operating Officer, Kenneth Arnold, Sr., passed away from injuries sustained in an automobile accident. After leaving the Air Force, Mr. Arnold dedicated 25 years of his career to River Region Human Services, Inc. On March 3, 2019, CEO Jacqueline Dowdy presented the Arnold family with a resolution from the agency. On March 13, 2019, representatives from Duval County’s Drug Court program will mount a portrait of Mr. Arnold in the courthouse in memory of his years of dedicated service.

HR Corner

  • Talia Ashley, Director of Marketing and Communication
  • Constance Baker, Peer Specialist for Clinical
  • Aerial Cobb, Methadone Counselor
  • George Conner, Assessment Specialist for Clinical
  • Petrina Famurewa, Methadone Counselor
  • Aries Robertson, Counselor Assistant for Matrix House
  • Andison Telisnor, Clinical Intern
  • Brittany Miller, Next Step Counselor
  • Nehalben Patel, Nurse (LPN)
Should any employee have an idea, solution, or resource to improve the quality  of our services, please contact the Office of Human Resources and Administration. There may be a reward for your ingenuity.


The Office of Human Resources and Administration is conducting a mandatory agency-wide employee staff training on “Customer Service” on Friday, April 5, 2019 in the Boardroom of the main office on Carmichael Avenue, room 162.  The training will take place during three sessions, and the times are as follows: 
8:00 – 11:30 am
12:00 – 3:00 pm
3:30 – 6:30 pm
To register for a time slot,  click the link below for the Google Registration Form to sign-up.  For questions about your registration, contact Talia Ashley in  Marketing and Communication at extension 4712.


REMEMBER – The Office of HR and Administration is gearing-up for Departmental Employees of the MONTH, QUARTER, and YEAR! There are rewards for these upcoming stars.  Will you be selected? Are you an Outstanding Employee? If so, let your performance do the talking! 

REMEMBER – The EMPLOYEE REFERRAL BONUS PROGRAM is for all RRHS employees who refer prospective applicants who are hired.

How the Program Works:

The Agency encourages you to identify friends or acquaintances who are interested in employment opportunities with River Region.  Please refer qualified  external applicants for job openings.  Ask the individual to complete an application on the Agency website:  He or she must name you on the application as the person who referred him or her. If your name is not on the original application from this individual, you will not be eligible for the referral award. If the person you refer is hired, you will be awarded $50.00 at the end of this employee’s introductory period, usually 90 days from hire date.  At this individual’s one (1) year anniversary, you will receive an additional $100.00 referral award.

Who’s going to win the incentive award for drinking the most water?  There are many benefits to drinking plenty of water; however, many of us need prompting, reminding, and the inspiration to do so.  As such, the Office of Human Resources and Administration kicked-off a “water challenge” for all employees to participate.  The deadline for this challenge is Sunday, March 17, 2019. Stay tuned for the announcement of our “water challenge” winner! Is it you?


As we continue our giving initiative launched during the Employee Town Hall, the Recovery and Beyond is a giving campaign that allows employees and community affiliates to give back to River Region. Employees are able to choose an amount of their choice to be deducted from their bi-weekly pay. Each department has secured a commitment; however, it is not too late to make sure your department is represented. If you would like to join the Recovery & Beyond Giving Campaign, contact Dr. Alvin Davis at or 904-899-6300 ext. 4205.

River Region has partnered with Amazon by enrolling in its AmazonSmile program. AmazonSmile is a website operated by Amazon that allows customers to enjoy the convenience of shopping online, and more importantly, 0.5% of the total cost of their eligible purchases is donated to a charitable organization such as River Region. Employees are encouraged to take advantage of the convenience of shopping with Amazon, and to ensure that our agency receives the benefits, simply click here for your purchases.  

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